About Me
Hello! I’m Jayson Sandhu, a results-driven software engineer with a passion for impactful
technology.
With over 5 years of experience in software development and technical support, I
specialize in delivering innovative, user-focused solutions. My expertise spans programming
languages including Java, Python, and C++.
Throughout my career, I have tackled complex challenges,
from developing AI-powered drone systems to designing scalable cloud-native applications,
bridging cutting-edge innovation with real-world impact while working with industry leaders
like Apple and IBM.
But beyond the code, I am deeply committed to giving back to my community. As a mentor
for junior athletes in cricket, I draw on my 18 years of experience as a player and coach to
promote teamwork, discipline, and healthy lifestyles—values that shape my approach to both
work and life.
I am inspired by the transformative potential of technology to solve real-world problems and
create meaningful change. Outside of work, I stay engaged with emerging trends in AI and
technology, constantly seeking opportunities to grow, innovate, and contribute to the field
and my community.
Professional Experience
Support Engineer - Apple
August 2021 - Present- Resolved technical issues for Apple customers, achieving a 98% satisfaction rate.
- Reduced complaint instances by 15% through effective problem-solving.
- Collaborated with cross-functional teams, expediting resolution of complex issues by 20%.
- Consistently ranked in the top 5% of the support team, surpassing key performance indicators.
Cloud Native Developer (co-op) - IBM
September 2019 - December 2019- Developed and deployed cloud-native applications in a collaborative team environment.
- Managed project timelines and deliverables using agile methodologies.
- Utilized Java, Python, and Node.js to create scalable and secure applications.
- Deployed and managed applications on IBM Cloud, AWS, and Azure.
- Effectively managed source code with Git, actively participating in code review and feedback.
Drone AI Developer (co-op) - IBM
May 2019 - August 2019- Designed and developed AI/ML algorithms for drone applications.
- Managed full software development life cycle, from concept to deployment.
- Leveraged Python and TensorFlow for AI/ML model training.
- Integrated AI/ML models with DJI drones for autonomous operations.
Assistant Store Manager - Shoppers Drug Mart
August 2017 - August 2022- Led sales growth initiatives, achieving a 10% increase in quarterly revenue.
- Built and nurtured a high-performing team culture, maintaining a 98% staff retention rate.
- Achieved operational excellence with 98% inventory accuracy.
Administrative Manager - Canada Post
July 2017 - August 2021- Streamlined mail processing protocols, reducing sorting errors by 18%.
- Managed financial transactions worth over $1M annually with a 99.5% accuracy rate.
Projects
LifeBalance+
A comprehensive life management and wellness app built with Flutter. It integrates task organization, habit tracking, workout tracking, and personalized analytics to help users achieve their personal and professional goals. With a sleek design, modern UI/UX, and cross-platform functionality, it promotes productivity, wellness, and a balanced lifestyle seamlessly across all devices.
Othello Game
A dynamic implementation of the classic Othello board game using JavaFX. The AI opponent adapts to various difficulty levels, providing strategic challenges for users. Built using Java, it showcases complex logic design and real-time user interactions.
Banking System
Simulated banking system created in C++ that handles account creation, transactions, and balance inquiries. This project focused on ensuring data integrity, scalability, and optimal user interface design. It demonstrates advanced data structures and error-handling methods.
House Prices Prediction
Data model using Python to analyze housing market trends and predict property prices. It demonstrates EDA, feature engineering, and machine learning, with a focus on data preprocessing, model optimization, and insightful visualizations to uncover market patterns.
Skills
Coding Languages
General
Technical
Let’s Connect
Whether you have a question, a project opportunity, or just want to chat tech, I’d love to hear from you.
You can reach me via email at jayson.sandhu@yahoo.com or
connect with me on